COLLECTION AND USE OF PERSONAL DATA

We only collect and use personal data if and in so far as necessary to establish a contractual relationship with us, define its content, amend it and settle any outstanding balances, as well as in so far as the personal data are necessary for you to use our website; i.e. mainly data which you provide to us when you order goods, open a customer account or complete your order. After the completion of the contract and the full payment of the purchase price, your data shall be blocked from future use and deleted upon the expiry of the deadlines under tax and commercial law, unless you have expressly consented to the continued use of your data. We shall store the contractual text and send you the order data by email. You can view our General Terms and Conditions at any time here. For security reasons, your order data will no longer be available online.

DISCLOSURE OF PERSONAL DATA

In so far as necessary for the purposes of delivering your goods, we will pass on your data to the carrier engaged to carry out delivery. In order to process payments, we will pass on your payment data to the credit institute commissioned to process the payment.

RIGHT TO INFORMATION

Under the German broadcast media act (TMG) and the Federal Data Protection Act (BDSG), you are entitled to request free information on what personal data we have stored about you, the source of the data and the recipient, as well as to correct, block or delete these data.

NEWSLETTERS

If you have expressly subscribed to our email newsletter, your email address will be used exclusively for internal promotional purposes in the form of this newsletter until you unsubscribe from the newsletter. You can unsubscribe at any time, free of charge beyond the costs of Internet access in line with the base rates of your ISP.

VIEWING DECLARATIONS OF CONSENT

You have expressly granted us the following consent and we have logged your consent. Under the German broadcast media act (TMG), we are obliged to make the content of declarations of consent available to view at all times. You can revoke your declaration(s) of consent at any time, with future effect.

a) Newsletter subscription

If you subscribe to the newsletter, your email address and your declaration of consent will be used exclusively for internal advertising purposes until you unsubscribe from the newsletter.

By subscribing, you submitted the following declaration of consent: You wish to receive the COEUR DE LION newsletter by email at regular intervals. Your email address will not be disclosed to other companies. You can revoke this consent at any time, with future effect, by clicking on ‘Unsubscribe’ at the bottom of the newsletter or sending an email to service@coeur.de. Please enter the exact email address which you would like us to remove from the distribution list.

b) Registration

By registering, you submitted the following declaration of consent: You wish to register for the purposes of future orders and ask that we enter your data into our customer database.

USE OF COOKIES

We use cookies on various pages in order to make your visit to this website more attractive and enable the use of certain functions. Cookies are small text files which are stored on your computer. Most of the cookies we use are deleted from your hard drive after your browser session ends (these are known as ‘session cookies’). Other cookies remain on your hard drive and allow us to identify your computer when you next visit (these are known as ‘persistent cookies’). These cookies allow us to greet you with your username and save you from re-entering your password or filling in forms with your data when you place subsequent orders. Our partners are forbidden from using cookies to collect, process or use personal data through our website.

FUNCTIONS OF AND DATA COLLECTION BY SOCIAL NETWORKS

Our website uses the functions of social networks (known as ‘plugins’):
• Facebook plugins
Plugins with a white ‘f’ on a blue tile, a ‘Thumbs up’ icon or ‘Like’ are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’).

When you open a page on our website which uses such plugins, your browser will connect to the servers of the provider of the plugin, which might be located in the USA. The content of the plugin is sent directly from the providers of the plugin to your browser and integrated into the page. We have no influence over the scope of the data collected by the providers via the plugins. According to the platforms, the personal data of non-members, members who are logged in and members who are not logged in (including IP addresses) are collected, processed and transferred, including to servers in the USA.

If you have an account with the social network in question, the social network will be able to directly associate your visit to our website with your profile. If you interact with the plugins (e.g. by clicking ‘Like’ or posting a comment), this information (including your IP address) will also be transmitted directly from your browser to a server of the provider of the plugin, perhaps in the USA, and stored there.

You can read about the purpose and scope of the collection, processing and use of data by the providers and find information on your rights and how to change your settings in order to protect your privacy in the provider’s data privacy information:

• Facebook: http://www.facebook.com/about/privacy/

If you have an account on this network but do not want the provider to associate the data collected via our website with your profile, you can do the following:

• Always fully log out of the social network before visiting other websites and delete any cookies from the social network;
• Use an ad blocker to block the plugins.
You can find more information here: http://www.antispam-ev.de/wiki/Werbeblocker_für_Browser

GOOGLE ANALYTICS

This website uses Google Analytics, which is a Web analysis service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, text files that are stored on your computer and that enable analysis of how you use the website. The information generated by the cookie about your use of this website is normally sent to a Google server in the USA and stored there. If IP anonymisation is active on this website, Google will shorten your IP address in advance and within the member states of the EU or other signatories to the Treaty on the European Economic Area. Only in exceptional cases will your full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Your IP address sent by your browser as part of Google Analytics will not be associated with any other data held by Google. You can prevent the installation of cookies by adjusting the settings of your browser software accordingly. However, we would like to point out that, if you should choose to do so, you may not be able to use the full functionality of this website.

Additionally, you can prevent Google from collecting or processing the data generated by the cookie concerning your use of our website (including your IP address) by downloading and installing the browser plugin using the following link: http://tools.google.com/dlpage/gaoptout?hl=de

TRACKING

This website uses technology from Hurra Communications GmbH (www.hurra.com) to collect and save information concerning user behaviour for optimisation and marketing purposes. This information is used to analyse the behaviour of users visiting our website and to create user profiles under pseudonyms. For this purpose, we use cookies which allow Internet browsers to be recognised when the website is revisited. Any user profiles collected by hurra.com will not, however, be associated with personal data regarding the bearer of the pseudonym without the formal approval of the website user. IP addresses pertaining to users will be truncated prior to use in order to eliminate any direct references to individuals and ensure that user profiles can no longer be conflated with IP addresses.
Please see the hurra.com privacy statement for more information. Website users can object to data being collected and stored by hurra.com technology for this website in the futre at any time by opting out.

DATA SECURITY

During the order process, your personal data are encrypted with SSL and transmitted over the Internet. We have taken technical and organisational steps on our website and other systems to prevent your personal data from being lost, destroyed, accessed, modified or distributed by unauthorised parties. You can only access your customer account by entering your password.

You should always treat your access data as confidential and close the browser window once you have finished communicating with us, especially if you share your computer with other users.

CONTACT PARTNER FOR DATA PROTECTION

If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correct, block or delete data or revoke any consent you may have granted, please contact our customer services. Our customer services are available from 9 a.m. to 5 p.m. on Monday to Friday on +49 (0)711 5537 5537 and by email at service@coeur.de.